Administrative Office Procedures

This course explores how to manage daily office operations effectively. This includes telephone etiquette, email communication, scheduling, and maintaining a professional and organized workspace.

At the end of this workshop, participants should be able to:
• Organize a binder
• Develop procedures
• Prepare checklists
• Understand succession planning
• Collect the correct tools

SHRM PDCs: 12
Intended Audience: Early Career