Crisis Management

This course presents effective strategies for managing crises, ensuring business continuity, and maintaining stakeholder confidence during times of upheaval.

At the end of this course, participants should be able to:

• Identify potential risks
• Understand the myths behind workplace violence
• Define escalation and identify examples
• Learn concerning behaviors
• Know what a trigger is and how that can escalate
• Understand the proper response to an event

SHRM CE/PDCs: 12

Intended Audience: All