Generation Gaps

Learn to manage generational differences in the workplace to promote harmony and foster mutual understanding among employees of different ages.

At the end of this course, participants should be able to:

• Understand the history behind generation gaps
• Know who Traditionalists are
• Know who Baby Boomers are
• Know who Generation Xs are
• Know who Generation Ys are
• Know who Generation Zs are
• Understand the differences between each generation
• Find common ground among the generations
• Understand conflict management
• Leverage the benefits of generation gaps at work

SHRM CE/PDCs: 12

Intended Audience: All