Negotiation Skills
This course provides practical strategies for effective negotiation, including preparing, conducting, and closing negotiations in a manner that is beneficial to all parties.
By the end of this course, participants will be able to:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
SHRM PDCs: 12
Intended Audience: All
Negotiation Skills
Sale price$259.00
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