Developing Emotional Intelligence

Sale price$299.00

This course introduces the concept of emotional intelligence and provides strategies for enhancing emotional self-awareness and empathy.

This course is designed to help you in the following ways:

  • Define emotional intelligence and emotions
  • Identify the components of emotional intelligence
  • Identify tools to gain control over emotions
  • Determine effective verbal and nonverbal communication skills
  • Successfully execute conflict resolution and manage relationships with others
  • Identify the benefits of being emotionally aware
  • Recognize ways to apply emotional intelligence in the workplace

Determine ways to make a great impression on others


Intended Audience: All