Coaching and Mentoring

Develop skills in coaching and mentoring to enhance team performance and individual development. Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

The learning objectives for this course are:

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee’s situation.
• Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
• Identify the steps to developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
• Identify the benefits of building and fostering trust with your employee.
• Identify the steps in giving effective feedback while maintaining trust.
• Identify and overcome common obstacles to the growth and development of your employee.
• Identify when the coaching is at an end and transition your employee to other growth opportunities.
• Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

SHRM PDCs: 12

Intended Audience: All