Knowledge Management

Discover techniques for managing and leveraging organizational knowledge to drive innovation and improvement.

This course is designed to help you in the following ways:

• Understand the basic concept of knowledge management (KM)
• Identify the do’s and don’ts of KM
• Identify the KM life cycle
• Identify the new KM paradigm
• Identify the KM models
• Understand how to build a KM rational for your company
• Understand how to customize KM definitions
• Identify the steps to implementing KM in your organization
• Identify tips for success
• Understand the advanced topics in KM

SHRM PDCs: 8

Intended Audience: All