![Customer Service](http://borel-education.com/cdn/shop/files/1000_F_444918828_QT8fXPsm6aJKqE3zKlvWxemJZyp5Af6E.jpg?v=1698694225&width=1000)
Customer Service
Learn techniques for delivering excellent customer service and enhancing customer satisfaction.
By the end of this course, you should be able to:
- State what customer service means in relation to all your customers, both internal and external
- Recognize how your attitude affects customer service
- Identify your customers’ needs
- Use outstanding customer service to generate return business
- Build goodwill through in-person customer service
- Provide outstanding customer service over the phone
- Connect with customers through online tools
- Deal with difficult customers
SHRM PDCs: 12
Intended Audience: All
![Customer Service](http://borel-education.com/cdn/shop/files/1000_F_444918828_QT8fXPsm6aJKqE3zKlvWxemJZyp5Af6E.jpg?v=1698694225&width=1000)
Customer Service
Sale price$299.00
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